For concession applicants and project teams
Apply for and manage your concessions and investment incentives in one place
Apply, renew, and keep imports moving with guided forms, live status, and QR-secured proof.
Applicant workflow
4 clear steps
- Register & verify Create your profile, link your company, and secure access.
- Create your project Outline scope, timelines, and spend for each project.
- Request concessions Submit duty waivers, ABST relief, or non-fiscal concessions.
- Track & operate Watch status, upload invoices, and stay within approved limits.
Who should use this portal
- Hotels, resorts, marinas, and tourism builds.
- Manufacturing, energy, logistics, and ICT projects.
- Operators and investors applying or renewing concessions.
What you need ready
- Company registry number and tax identifiers (auto-filled from search).
- Project summary, sector, location, and timelines.
- Key spend and employment figures plus a short concession narrative.
How the portal helps
- Guided forms so your submission is complete the first time.
- Reuse data for renewals; keep projects and documents in one place.
- Live status and QR-secured letters you can share with banks and customs.
What you can do inside the portal
Purpose-built tools for companies applying for duty, ABST, and other concessions.
Guided application builder
File new requests or renewals with simple prompts for scope, spend, and timelines.
- Duty waivers, ABST relief, and non-fiscal concessions.
- Attach key documents in one go.
Single workspace per project
Keep company data, project details, and every submission tied together.
- Auto-fill company details from the registry.
- Track multiple projects without retyping core information.
Reviews without chasing
See where your request stands and what’s needed next—no phone tag.
- Status updates for submissions and invoices.
- Notifications when clarifications are requested.
Invoice & import readiness
Upload invoices tied to approvals so customs can clear faster.
- Line items stay linked to concession terms and limits.
- Pre-vetted items reduce surprises during clearance.
Portal at a glance
Step-by-step forms keep new applications and renewals complete.
Track status, usage, and renewals without chasing emails or calls.
QR-secured letters and pre-vetted items help customs and partners verify fast.
How it works
Create your account & project
Verify your business from the registry, invite teammates, and outline the project you want to support.
Submit concessions requests
Use guided forms for duty waivers, ABST relief, and non-fiscal incentives with the right attachments.
Track review & decisions
Follow statuses, respond to clarifications, and receive QR-secured decision letters when approved.
Keep imports moving
Upload invoices linked to approvals, stay within limits, and show verified letters at customs.
Need help before you start?
Review the concession checklist, confirm registry details are accurate, and upload supporting documents so your first submission moves quickly.